The Process

From initial contact, all the way to delivery of the final design, there are five phases that make up the process that we use to ensure a high-level of professional and quality for the work that you will utilize to promote your business.

Step I - The Analysis

Initial Contact: You make the initial contact with EO, either by calling EO or submitting a request for a consultation.

Within one business day, one of our team members will contact you to review with you the information you submitted and to obtain additional information, if applicable, so we can develop a quote (proposal). If you feel you would like to obtain additional information, a one-hour consultation could be schedule at one of our two locations or as a conference call to more specifically analyze you needs.

The Quote (Proposal): After we have obtained all the information we need, we will develop a proposal, that will define a lump-sum fee, based on your project requirements and budget.

The Questions: As you review the proposal you may have questions, which we would be more then happy to answer any questions you may have to ensure that you make an informed decision.

The Decision: Based on your review of the proposal and what you have seen for yourself, in regards to the professionalism and quality of the work we do, you would make a decision. If you decide to accept the proposal, and make the initial down payment, we will begin work. If you decide you rather explore your options or not accept the proposal, then please know that when you are ready we will be here to provide you the professional graphic and web design services your business deserves.

Step II - Design Development

During this phase we develop a professional and unique design, based on the work outline in the proposal.

Once we have a design that we feel meets your vision, we will send it to you, via email, for your review.

At this phase we will also send you a Word document that will be sub-divided into the various segments needed for your content. This will make it easier for you to develop and submit your content to us.

For web design, you will receive an email with the first design we feel meets your vision. The design will not be a working web site, but rather an image of how the home page will look like. If you do not approve the first design, we would do a second one. Once you selected the desired design, we can make minor changes to it, to ensure you are 100% content with the final design.

For Graphic Design, we may  provide you with one, two or three designs, depending on the work being done, for your review and approval in PDF format. Just like web design, once you select a design, we can minor changes to it, to ensure you are 100% content with the final design.

Step III - Content Implementation

Once you have selected and approved the final design we will do the following:

For web design, create the web pages from the final design and start populating them based on the content provided by you. If you have a data-base driven or admin tool as part of the proposal, we would also develop it at this time, as well as any other web site features, such as flash animation, video, etc. Once completed, we will send you a link to an actual working web site that would be hosted on our servers.

For Graphic Design, we will start implementing the content, provided by you, based on the work being done. Once completed, we will send you PDF files of the final design for your review.

Step IV - Final Review

Once you receive the work in its final format, you would review it and provide us with any minor changes needed to ensure you are 100% content.

Once the changes are done, if any, and you approved the design, then we are ready to deliver the final product.

Step V - Delivery

Prior to delivery of completed work, final payment is made for the work, based on the payment-agreement outlined in the proposal.

For web design, your domain name (web address), and web hosting provider is prepared to receive your new web site. In cases where we are replacing an existing web site, we will make a backup of its content prior to replacing it. Once everything is prepared the new site goes live.

For graphic design, the final work is emailed to you in the formats defined per the proposal.

Step VI - The Relationship

Once the work is complete, our relationship doesn't end there. At EO we believe in building long lasting, mutually beneficial business relationships with our clients.

So whether you will need us again next week, or next year, we will always be there for you, to provide you the knowledge, and experience to further the growth of your business.